Transport
Your rights
We believe people with a learning disability have the right to use public transport like people without a disability can. Transport should be safe, affordable and accessible for people with a learning disability.
We want people with a learning disability to:
- be able to access all public transport services
- get the support they need to use public transport
- be able to afford public transport
- feel safe and comfortable when using public transport.
There are many ways that you can get the right support when travelling, and we’ve broken this down below by transport type.
Your rights to support on trains
Disabled People’s Protection Policy (DPPP)
You have a right to travel by train, which is protected by every train company’s DPPP.
The DPPP explains how the train company supports people with a learning disability (and other disabilities) to use their stations and trains.
Each train company must produce a DPPP and you can get a copy from the company’s website.z
Get in touch
Our team can offer advice, information and discuss what support Blue Dolphin Care can offer tailored to your needs.
Taxis and minnie cabs
Your rights to support in taxis and minicabs
You can book a minicab or private hire vehicle in advance, or you can wave down a taxi on the street. All taxi and minicab drivers must make reasonable adjustments to their service to make your journey easier.
If you use a wheelchair, many licensed taxis in larger cities have to be wheelchair accessible. All black cabs in London are now wheelchair accessible, and if you use a hearing aid, some newer models have induction loops and intercoms
Busses and coaches
Bus and coach drivers must by law give reasonable assistance to people with a disability. This means things like helping you get on and off a bus, but not physically lifting you or lifting heavy equipment.
If you need help to get on and off a coach, it’s best to ask for this when you book your ticket so that the support you need is arranged in advance - then you can relax and enjoy your trip
Staff support on trains
If you have a learning disability that causes mobility issues when you travel you can contact National Rail ahead of your journey to arrange any support you think you’ll need from staff.