Support
Respect
Empower
Belong
Homely safe care environment
Our Philosophy

Valued Members of Our Community

At Blue Dolphin Care, we believe every child in our care is a valued member of our residential community. We use a child-centred, non-judgmental approach that places building trust, stability, and positive relationships at the heart of everything we do.

By establishing clear, reliable boundaries wrapped in deep warmth and compassion, we create space where developmental healing can take root. We focus on understanding the "why" behind behaviours, rather than just reacting to the behaviours themselves.

Therapeutic Models

Trauma-Informed Frameworks

We combine evidence-based psychological frameworks with daily relational care to help children regulate and grow.

The ARC Framework in Action

We have embedded the Attachment, Regulation and Competency (ARC) model across all of our residential homes. ARC is an internationally recognised, evidence-based intervention framework designed for children and young people who have experienced complex developmental trauma.

Rather than treating ARC as a theoretical concept, we operationalise the framework through structured daily practices:

  • Attachment (Relational Connection & Key Working): We build secure bases through consistent caregiver teams and predictable schedules. Relational connection is deepened through weekly key working sessions, giving each young person a dedicated, supportive space to explore their feelings and voice their choices.
  • Regulation (Emotional Regulation & Behaviour Support): We map emotional triggers onto individualized regulation curves designed with Meadows Psychology Service (MPS). Our team uses co-regulation and Positive Behaviour Support (PBS) to manage distress proactively, focusing on calming strategies and avoiding punitive sanctions.
  • Competency (Life Skills & Restorative Practice): We support developmental achievements by integrating life-skills tracking into daily routines. When conflicts arise, we use restorative practice to repair relationship ruptures, teaching children how to resolve differences constructively.

Our therapeutic care is designed in partnership with and supported by Meadows Psychology Service (MPS), a clinical psychology-led service specialising in trauma-informed practice and children's residential consultation. This clinical input is backed by active monthly reflective practice sessions for all staff to refine their care approaches.

ARC Core Foundations

Normative Development
Traumatic Stress Responses
Attachment Theory
Risk and Resilience Factors

The PACE Approach

We support young people in our homes by incorporating the PACE model into our daily interactions. Developed by clinical psychologist Dr. Dan Hughes, PACE is a way of thinking, feeling, communicating, and behaving that helps children feel safe and secure.

This approach is embedded in our day-to-day practice and is evidenced in our daily logs, handover reports, key work sessions, and risk assessments. When a child experiences dysregulation, staff respond with Playfulness to defuse shame, Acceptance of the child's internal distress, Curiosity to understand the trigger, and active Empathy to co-regulate.

P
Playfulness

Using a light, hopeful tone to defuse tension and make connections.

A
Acceptance

Unconditionally accepting the child's inner feelings and experiences without judgment.

C
Curiosity

Wondering about the meaning behind behaviours with a calm, interested attitude.

E
Empathy

Feeling the child's distress and demonstrating that they are not alone in it.

Operational Delivery

How We Deliver Our Aims

We combine a highly structured physical and operational framework to translate our therapeutic ethos into concrete outcomes.

Homely Settings

Providing physical environments that are safe, beautifully decorated, warm, and distinctly non-institutional.

Regularly Reviewed Care Plans

Every child has an individual care plan tailored to their specific needs and reviewed regularly in multi-agency meetings.

Key Work System

Children are paired with dedicated key workers, facilitating weekly structured sessions to focus on voice and outcomes.

Safer Recruitment & DBS

All staff are recruited in accordance with rigorous safer recruitment guidelines, featuring mandatory enhanced DBS clearances.

Supervision & Training

Staff receive monthly clinical and professional supervision, alongside extensive training in child development and trauma.

Health & Advocacy Access

Full integration with local GP, dentist, and optometry practices, alongside regular visits from independent advocates.

Credibility & Quality Assurance

Governance & Clinical Oversight

At Blue Dolphin Care, credibility is built on rigorous independent inspection, transparent outcomes, and clinical oversight.

Regulation 44 Inspections

Our homes undergo unannounced monthly visits by an independent Regulation 44 visitor. These reports are submitted directly to Ofsted and placing local authorities to ensure we continuously exceed care standard expectations.

Regulation 45 Reviews

The Registered Manager reviews the quality of care quarterly, drafting comprehensive Regulation 45 reports. This reviews system feedback, incident frequencies, staff training gaps, and children's developmental progress.

Outcome Monitoring

We monitor tangible developmental outcomes for each child: reduction in missing-from-home episodes, increase in school attendance, improvement in emotional self-regulation, and acquisition of independence skills.

Rigorous Protection

Safeguarding Standards

The safety and welfare of the children in our care is our absolute top priority. All staff members undergo thorough child safeguarding training at induction with mandatory annual refreshers, working in close cooperation with local authority safeguarding boards.

Designated Safeguarding Lead

Shannon McKenna

Registered Home Manager

s.mckenna@bluedolphincare.com